In this video, learn how to set a Rating Request email template on a Helpdesk Stage and see how Rating Requests work in Live Chat. Other lessons related to this video: Helpdesk Team Set-Up Live Chat Helpdesk Reporting Need more information about Odoo apps? https://www.odoo.com/documentation/user Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.